Doubles Competitions for Club Admins

Note before starting

An event cannot have both singles and doubles within it. For a combined event with both types of draws, use the Individual Competitions for Club Admins guide. 

Doubles draws can also be created using the unsubscribed player function during manual registration, using the pair's names as the Player name, for example, "John Smith/Jane Smith". Draws can then be created as singles draws.

Open Individual Competitions

Log in > Individual Competitions > Admin. If you have district admin rights, go to Session Settings and select any club first.

Add Competition

Click Add Competition at the top right. Complete the competition information across the available tabs.

General tab

• Event name: Include the club name, for example, SquashGym Doubles. Unlike a combined singles/doubles tournament, you can include "Doubles" in the event name because events where Squash Doubles is selected as the Sport are automatically excluded from SquashLevels.
• Sport: Select Squash Doubles.
• Detailed Description: Add important information for entrants, such as ball type, marking/refereeing requirements and check-in times.
• Event Type: Usually Tournament. Use Special Event for club challenges or similar events.
• Competition Level: Select Open if you only want Competitive Adult players to be able to register, or another option if all subscribed players should be able to register. Doubles matches are automatically excluded from SquashLevels, so the competition weighting does not affect SquashLevels.
• Host: Select the host club.
• Clubs: Add the host club again and any additional venues if it is a multi-club competition.

Contact tab

Enter the Organiser, Phone and Email details. These are the primary contact details available to entrants.

Dates tab

• Start Advertising Date: When the event appears on the Competitions dashboard for players.
• Last Date of Registration: Final day for online entry via MySquash.
• Tournament Start/End: Playing dates; ensure they’re correct and chronological—these drive scheduling.

Other tab

• Default Game Length: Baseline duration (can be refined per court later).
• Fee: Entry fee amount.
• Mandatory Payment Online: Tick to require payment on registration (Stripe setup required; see below).
• Include Women / Include Men: Tick at least one (can be both).
• Open / Junior / Masters: Tag for homepage filtering.
• Terms & Conditions: Any rules/policies entrants must accept. Include that participants must abide by the SNZ Code of Conduct.
• Live Dashboard Layout: Choose layout for the tournament display (see Tournament Display).
• Show Current Players: Displays List registered players to entrants before closing date.
• Visible in Draws and Results: Leave unchecked until draws/playing times are final; checking makes details visible after entries close.

Logos tab

Upload sponsor logo that will be placed on the top right of event draws. Logo needs to be 400px x 60px, max 800kb in size, and in PNG format.

If created in error

Tournaments cannot be deleted; rename to 'Ignore' and set entries closing in the past so it won’t surface.

Create a Stripe account: https://www.stripe.com

Get API keys: 

• Log into your Stripe account

• Click on ‘Developers’ on the bottom left

• Click on ‘API Keys’

• Click on ‘Create restricted key’

• Click on ‘Providing this key to another website’

• Click ‘Continue’

• Enter Name as Squash New Zealand

• Enter URL as https://www.squash.org.nz

• Click ‘Create restricted key’

• Complete verification process if required

• Click on the new API key to Copy to Clipboard

• Paste the key into a document to save for safekeeping, along with a new email which will be sent to SNZ and click ‘Done’

• Copy the ‘Publishable key’ as well and paste into the same email

• Send the email to support@squashnz.co.nz

Enable payment: In your event’s Other tab, tick Mandatory Payment Online if payment must be taken at registration.

Notes

• If Mandatory is enabled, players enter card details when they click Register for Tournament.
• On success, they get a confirmation email, and you see Payment Completed against their registration.
• Unsuccessful payments may appear for up to 60 minutes then drop; the player must re‑register.
• Refunds are not automatic when a player withdraws; process refunds in Stripe directly.
• Add a refund policy into the Terms & Conditions for the tournament.
• Stripe retains a fee (currently 2.7% + $0.30 per transaction per NZ pricing).

Refund Policy Template

• All tournament entry fees are payable at the time you register for the event. Entries will officially close on [insert date].
• If you withdraw before the closing date, you will receive a full refund, with the exception of the Stripe transaction fee, which is non refundable.
• Once entries have closed, all fees become non refundable, except in special circumstances approved at the discretion of the tournament organizers. 
• Any refund requests made after the closing date must be submitted in writing to: [insert email or contact details].

How Players Enter a Tournament

• Players log in and open Individual Competitions > Register. It should default to this page.
• From upcoming tournaments, they click your event to open the registration screen.
• Their contact details auto‑populate (edits here do not permanently update MySquash profile).
• Players select their playing partner from the drop-down list.
• They can add a comment to identify which draw they wish to participate in (e.g., "Please enter into Mixed Open" or other comments “Can’t play before 8pm Friday”).
• Click Register for Tournament.
• If payment is required, a card entry pop‑up appears; on success, registration completes.
• The event then appears at the top of their homepage with a ticket symbol.
• If their club membership / MySquash subscription has expired, they cannot enter until renewed.
• Withdraw before entry closing by re‑opening the tournament and clicking Withdraw from Competition (removes them from the registration list). 
• A confirmation email is sent to the player on initial registration which includes all the tournament details and organiser contact info.

How Tournament Directors Register Players

• Open Individual Competitions > Admin > Edit > Registrations > Register Player.
• In select player, type their name (e.g., “John”) and choose the correct person from the suggestions and also their playing partner. Their contact details auto‑populate.
• Click Save to add them to the registration list.
• Playing two draws: Players wishing to take part in two draws will need to be manually added for the second draw, they can only register themselves for one draw.
• Already registered warning: A pop‑up confirms if you’re registering a duplicate.
• Subscription Expiring (EXP): If their subscription will expire before start date, you’ll see Subscription Expiring; the player must renew membership.
• Unsubscribed / international players: Click unsubscribed player and fill in name, contact, gender.

Listing Registrations

• Click on the 'Registrations' tab to see list (name, grade, level).
• Click Edit on an entry to view contact details, add comments, or Delete.
• A notepad icon will indicate if a player has entered comments upon registration. Click Edit to view.
• Seeded: Shows Yes/No and Date seeded.
• No. of Registrations: Totals and male/female counts.
• Registrations Report: Download all registration details to Excel (names, gender, DOB, email, phone, player code, grade, levels, home club, timestamp, payment status, comments).

Send Emails

• Communicate with all registered players. Compose the email body and use tags if necessary. 
• The email will be sent from the MySquash mail service isquash@squash.org.nz and automatically includes the organiser email address in the footer text 'Do not reply to this email. To contact the organiser, email _________'.

• After entries close, click Seed.
• All entered players’ levels appear/update. You can manually assign levels for ungraded/international players by clicking on 'Edit' for the relevant player, and using the 'Override Level' field to type in the assigned level, and click 'Save'.
• Pairs are seeded using the same method as interclub, ranking all players and adding the ranks to determined the highest to lowest ranked teams.
• Click Save to lock the current levels. You can seed multiple times, but levels refresh to the current day/time each time. Avoid reseeding after your advertised seed date unless necessary.
• The homepage 'Registrations' box shows seeded status, date and number of registrations by gender.

Adding Draws

In admin tournament view, click Draws and Results > Add Draw.

Draw Name (4 chars max): e.g., MO (Men’s Open).

Description: Full name (e.g., Men’s Open).

Draw Type:

• 4 Draw Monrad - all pairs have two matches.
• 4/5/6 Round Robin - all pairs play each other.
• Draw 6 Type B — R1: 1v6, 2v5, 3v4; winners to Championship round robin of 3, losers to Plate round robin.
• Draw 6 Type C — two pools of 3 (A: seeds 1/4/5, B: 2/3/6), then finals for places.
• 7/8 Draw (Two Pools) - round robin pool play (A: seeds 1/4/5/8 or bye, B: seed 2/3/6/7) with one crossover finals round for placing.
• 8 Draw — standard 3 matches for all pairs.
• 8 Swiss Draw - grid-style pairing over rounds.
• 9 Draw - 3 pools of 3 pairs, followed by another 3 pools of 3. 4 matches per pair.
• 10 Draw - two qualifying matches into an 8 draw. Min 3 matches per pair.
• 11 Draw - three qualifying matches. Winners into 8 draw, losers into round robin. Min 3 matches per pair.
• 12 Draw - four qualifying matches. Winners into 8 draw, losers into plate. Min 3 matches per pair.
• 16 Draw - standard draw, min. 3 matches per pair.
• 16 Draw Monrad - play out to final placing. 4 matches per pair. 
• 16 without 3rd/4th — Standard 16 without the 3rd/4th playoff.
• 16 Swiss Draw - grid-style pairing over rounds.
• 32 Draw - standard draw, min. 3 matches per pair.
• 32 Draw Monrad - play out to final placing. 5 matches per pair.

Gender: Men, Women, or Mixed (use Mixed if any opposite‑sex players are included).

Draw Round: Use only when running two “tournaments” on the same day (e.g., Round 1 qualifiers then Round 2 main). Ensures grading order if multiple rounds occur on the same date. Not usually required.

Seq: used to order the draws in the list from top to bottom. Lower number will appear the top.

Locked: Lock draws to prevent edits once the event starts.

Scoring Rules:

• Target Score: Par 11, 15, 7, or Infinite (club/social variants).
• Best of: 1/3/5/7.
• Winning Condition: Win by two or First to.

Save. Draws display under Draws and Results; click Edit to make changes.

Adding Pairs to Draws

Method A — Player Allocation

• Click Player Allocation.
• Select the draw you want to populate.
• Click Populate → choose the top seeded pairing to auto‑select the right number of players for the draw size (or click individuals).
• Once full, remaining pairs are greyed out.
• Click Save to add highlighted pairs to that draw.
• Already‑placed pairs show the draw name beside their entry and appear greyed out.

Method B — Players page

• Open the Players button for a draw.
• Use dropdowns to assign a pairs to each draw position.
• For byes, leave position as Player not selected.

Notes

• EXP players (red “EXP”): Subscription expiring before start date; you cannot add them via allocator, but you can add them in the Players page dropdown.
• The Draws and Results homepage shows the number of players per division and total match count required.
• Diagram: downloads a PDF diagram of the draw. 
• All Diagrams: downloads all created draws in a ZIP file.
• Draws Report: downloads an Excel file with all matches. Used for exporting draw data into third-party systems.

• Open Courts on the tournament dashboard.
• For each day:
• Set Start and End times for each court. (i.e. if End time is 8pm and 30 min time slots, the last slot will be 7.30pm)
• Set Duration (length of each slot).
• Use the + button at the right of a court to create different slot lengths for different parts of the day (e.g., 30 min AM, 35 min PM).
• Enable each court (click the small red box) so it appears in the calendar.
• Click Generate Calendar (top‑right) → OK.

Changing durations later

• You must un‑allocate all matches before changing slot lengths; then click Generate Calendar again.
• To add more slots at the start/end without affecting scheduled matches, adjust in Courts and click Generate Calendar again.

Prior to scheduling in the calendar, all matches have a default time of midday on the event start date. 

Open Calendar. If Calendar isn’t visible, go back to Courts and click Generate Calendar.

• Left pane: Choose the division (e.g., MO) to see required matches; first‑round matches are pre‑populated with player names. Grey NP icon indicate match Not Played, Orange Bye icon indicates a bye in the draw and match does not need scheduling. Green P icon indicates match already played. 
• Right pane: The calendar shows courts and time slots per day. Use the arrow controls to move between dates.
• Allocate: Click a match on the left, then click a time slot on the right.
•     The match becomes greyed out on the left to indicate it is scheduled.
•     The match time now shows in the Matches page and on the draw.
• Move match: Re‑click the match → choose a different time slot.
• Unschedule match: Click the match in the calendar and confirm removing calendar entry.
• Change match: To allocate to a time slot already occupied, click on the new match and click on the time slot, then confirm change calendar entry. 
• Print Calendar: Downloads a PDF extract of the calendar view with scheduled matches.
• Understand match IDs: e.g., MO 101 = Men’s Open, Round 1, Match 1; MO 202 = Round 2, Match 2.

Important rules

• Schedule in logical sequence (no Round 3 before Round 2).
• If you need to delete a draw, first unschedule all matches in that draw.

Match Counter

• Draws and Results shows required match totals per draw size (counts even if a match is a bye).
• Courts shows total time slots available per day.
• Ensure time slots ≥ total matches; add slots if needed.

Viewing Matches

Go to Draws & Results and select the draw or click Matches for that draw.

You’ll see:

• Draw name (e.g., Mixed)
• Match ID (e.g., 101)
• Pair vs Pair
• Status (Not yet played / Played)
• Date & Time (if scheduled)

If a match isn’t scheduled, it auto‑populates at the event’s starting slot.

Reorder Draws

Click Edit and update the Seq field. The lower number will appear highest in the list.

Draw Diagrams

• Click Diagram to download a PDF of the draw (ideal for printing and posting at the club).
• Diagrams update immediately as results are recorded; reprint each morning if needed.
• Players can view diagrams and match lists under Individual Competitions → Draws & Results.
• Ensure the 'Visible in Draws & Results' box in Details > Other is selected to allow players to view draws.

Final Results

• Once final round matches are completed, the public Draws and Results page will populate the Results table at the top of the page for each draw.

• Open Draws & Results → select Matches for the draw → choose the match.
• Confirm Player A/B and Match Date/Time.
• Enter game scores correctly in sequence.
• Status auto‑changes to Played when scores are entered; change manually if needed (defaults/byes).

Editing

Reopen the same match to update game scores or change Status; save.

Byes

Players with a bye in the first round will automatically move into the correct place in the second round. If you find players do not move through for subsequent rounds, record game scores as 15/0 15/0 15/0 to the player and keep match status as Bye.

Replacement Pairs

First, register the replacement pair into the tournament. Then either:

• Straight swap: In Pairs for that draw, change the withdrawing pair's position to the new pair. Only use if no matches have been completed yet in the draw.
• From match: In Matches, open the match, change the pair via dropdown to the replacement, click the padlock icon.

You do not need to unschedule matches to do either swap.

Accessing

From the tournament dashboard Links tab:

• Open Scoring URL in New Tab - click to open the live scoring page in a new browser tab.
• Copy Scoring URL — send to an email address that is accessible from your scoring tablet. Paste URL into a browser on your tablets/iPads.
• Display Scoring QR Code — scan/copy/print; post around the club or on marking sheets.

Using the Scoring Screen

• Navigate to the correct division and select the match to be scored.
• Click on any player to have the warmup timer appear.
• Click on the colour palette icon to change the colour for each pair to match their clothing so you and spectators can identify who is who.
• Once players have spun a racquet, tap on the player’s name to select who is serving. This will be indicated by the circle icon with the S next to their name.
• Tap the circle underneath the Undo button to change the side the player is serving from (either L for left or R for right).
• Tap the large number when a pair scores a point.
• Tap Undo to undo the last recorded action.
• If a let is requested, you can record this by tapping on the Let button of the player and selecting the outcome of the request.
• After each game is completed, the game score will appear at the top and the main score box will show games won by each pair.
• Once the match is completed, select the correct match status which is normally ‘Played’.

Admins can override any live scoring entries if corrections are required.

Prerequisite: Matches must be scheduled using Calendar.

Setup

• In the tournament, open Live Dashboard Links (each club gets its own link in multi‑venue events).
• Choose a layout:
•     Upcoming — single list in time order.
•     Upcoming by Court — grouped under each court.
• Set layout via Competition Details → Other → Live Dashboard Layout → Save.

Displaying

• Connect the tournament PC to a projector/TV (HDMI or wireless).
• Click Copy URL, paste into a new browser tab to open the dashboard.
• Use extended display mode and drag the dashboard tab to the second screen.
• Operate the tournament from the PC; the dashboard stays live on the big screen.

During the Tournament

• Matches move to Active Matches when live scoring starts.
• If not using live scoring, open the individual match and set Status to In Progress to move it manually.
• Scores generally update per point; if not, they update after each game.
• Completed matches appear in Completed Matches automatically (or after manual result entry if not using live scoring).

Troubleshooting

• Locked match in live scoring: Set Status back to Not Yet Played and Save to unlock.
• Long names truncated: Zoom out in the browser to reveal more of each name (depends on screen resolution).