MySquash Help Centre

MySquash Competitions can now be used to run Racketball (Squash57) competitions or record casual Racketball match results. Individual Competitions, Team Competitions, Box Leagues and Ladders now have a ' Sport ' setting, allowing users to select 'Racketball'. Matches with this setting will automatically be excluded from SquashLevels. Development is currently underway to send these matches to the new Squash57Levels system, which will give Racketball players a local, national and international ranking . Any matches recorded prior to the feed going live will be retrospectively processed. As with SquashLevels, the more matches that are recorded, the more accurate the Levels for all Racketball players will be. All other steps to set up a Racketball competition are the same as for Squash, and can be found on the following pages, Individual Competitions for Club Admins Team Competitions for Club Admins Creating and Managing a Box League Creating and Managing a Ladder One-off Racketball matches can be recorded in the Casual Results page. These will also feed through to Squash57Levels.

This guide explains how club administrators can add interclub teams in MySquash. Before You Start You must have Club Admin access to manage teams. If you cannot see the Team Competitions menu, you likely do not have the required access. Please contact your District Administrator to request Club Admin permissions. Step 1: Access the Competition Log in to MySquash . Go to Team Competitions . Click on the competition you want to add teams to. Select the Teams tab. Step 2: Add a Team Click Add Team . Select the Division Type (usually Men’s, Women’s, or Masters). Select your Club (only your club should be available). Leave Division No. blank. Enter the Team Name . Click Save . Step 3: Add Players to the Team Click Add Player . Start typing the player’s name. When the player appears in the list, click their name to select them. Set the player type to Regular . Click Save Player . Repeat these steps until all players have been added. Step 4: Assign the Team Captain  Use the Team Captain dropdown to select the captain from the added players. Click Save to finish.

There are no changes to the scoring rules and recommendations for 2026. Districts will set the scoring rules for local interclub competitions, while clubs set the scoring rules for their competitions and tournaments. The rules for national events and recommendations for all other events are as follows; Scoring All junior events will be played using PAR (point a rally) 11. Where a junior competes in a senior event the below ruling based on grading will take effect. We recommend using PAR (point a rally) to 11 scoring for higher graded players (roughly B1 and above), and to 15 for players graded roughly B2 and below. At national events, PAR to 11 scoring is used for; B Grade Superchamps, B Grade National Graded Champs, Cousins Shield / Mitchell Cup, NZ Masters Age Group Championships, NZ Masters Club Team Championships (top division only), All junior age group events, and the top divisions of open events. PAR to 15 scoring is used in grades C-F / J in Superchamps and the National Graded Champs, all divisions except Div 1 of the NZ Masters Club Team Championships, and where appropriate (using the guidelines above) for lower divisions of open events. The scoring system used should be the same for every player in a tournament grade / division.

The MySquash Tournament Dashboard provides a real-time visual display of Upcoming Matches , Active Matches , and Completed Matches - eliminating the need for manual whiteboards or spreadsheets. To use it, you will need a PC connected to an external screen such as a TV or projector. Prerequisites To display matches on the dashboard, all matches must be scheduled using the Calendar function within MySquash.

This guide explains how to use the Grading List filters in MySquash to generate age‑group reports, export data, and organise the information for easy sorting and analysis. Please note that only district administrators and statisticians will be able to export the grading list.

This guide explains how players can access their Box League, arrange matches with opponents, and enter their match results. It also covers how non‑players can view current and previous rounds.

Use Team Competitions to run internal team events (club pennants, business house leagues, intraclub team formats). Event organisers set the event’s rules . The module lets you: create and manage events; seed and export team lists; create or import draws; view ladders/results; apply live scoring; enter/edit results; send to the grading list; and auto‑update ladders.

MySquash and Hello Club is a progressive web app (PWA) which is fully mobile compatible. That means you can add Hello Club to your device’s home screen and run it just like any other app, and even receive push notifications to your mobile device. Rather than having a native app which you download from the App Store or Play Store, this allows it to make the full set of features from the platform available to anyone on any device, and roll out new updates much faster, without having to maintain three different apps. iPhone or iPad 1. Open Safari and navigate to MySquash 2. Tap the Share icon at the bottom of the screen, which looks like a box with an up arrow 3. Select Add to Home Screen 4. If prompted, you can edit the name to MySquash 5. Tap Add in the top right corner Android 1. Open Chrome and navigate to MySquash 2. Tap Share on the right of the address bar 3. Select Add to Home Screen 4. Confirm or edit the website details and tap Add

Here are a few troubleshooting tips to try if you are having issues with MySquash loading on your PC or device. Try using your home wifi as some home and public wifi networks have security settings which may block the site. Make sure you’re using the latest versions of your web browser. If there are updates to be installed then install these. Clear your browser caches and cookies, as it may be stuck trying to load an old version of MySquash. Here are the step-by-step guides to do this depending on your browser. Google Chrome Open Chrome. Click the three dots (⋮) in the top-right corner. Go to Settings. Scroll down and click Privacy and security. Click Clear browsing data. In the pop-up: Select the Time range (e.g., "Last hour", "All time"). Check Cached images and files. (Optional) Check other items like cookies or browsing history. Click Clear data. Microsoft Edge Open Edge. Click the three dots (⋯) in the top-right corner. Select Settings. Click Privacy, search, and services from the left menu. Under Clear browsing data, click Choose what to clear. In the pop-up: Choose the Time range. Check Cached images and files. (Optional) Check other items. Click Clear now. Safari (macOS) Open Safari. Click Safari in the top menu bar. Select Settings (or Preferences). Go to the Advanced tab. Check Show Develop menu in menu bar. Close the settings window. In the top menu bar, click Develop. Select Empty Caches. Note: Safari doesn’t offer a time range option like Chrome or Edge. Mozilla Firefox Open Firefox. Click the three horizontal lines (≡) in the top-right corner. Select Settings. Click Privacy & Security from the left-hand menu. Scroll down to the Cookies and Site Data section. Click Clear Data…. In the pop-up window: Check Cached Web Content. (Optional) Check Cookies and Site Data if you want to remove those too. Click Clear. Confirm if prompted. If the issue still persists after these steps, please let us know by emailing the following to support@squashnz.co.nz so we can investigate further: What device and browser you're using. If you're accessing from a saved bookmark or directly from the website. A screenshot of what you're seeing, if possible.

All clubs manage the MySquash player subscriptions for their members via Hello Club. Clubs who are using a Hello Club shell account must manage their members directly to ensure new club members receive their correct MySquash and MySquash Competitions access, and former club members have their subscriptions stopped.

The Manual Results section in MySquash Competitions is designed for club administrators to record batches of club matches that are played in a format outside what is available through Individual Competitions . Players can record results of their own one-off casual matches through the Casual Results page.

Due to changes in the grading system, these Default Guidelines have been updated to reflect how SquashLevels treats uncompleted matches. Matches not fully played are still recorded for tournament and interclub purposes, but may not affect grading depending on the stage of the match when play stops. 

These guidelines outline how to separate tied teams or players in competitive events. They align with Squash New Zealand Poipātū Aotearoa national event regulations and World Squash Federation best practices. Note: For club or district events, processes may differ. Always confirm the method with the event organiser.